Frequently Asked Questions
Everything you need to know about shopping with Oreylo.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Simply visit our Returns Portal to start the process and receive a prepaid shipping label.
What payment methods do you accept?
Oreylo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order is shipped, you will receive an email confirmation with a tracking link. You can also log into your Oreylo account to view your real-time order status.
Are the products on Oreylo authentic?
Absolutely. We pride ourselves on sourcing high-quality, authentic products directly from reputable manufacturers and authorized distributors to ensure the best for our customers.